A little over a week ago I purchased the Osmo from DJI and it arrived 2 days ago. I was excited to add this inexpensive tool which promised incredible 4K results to our arsenal of camera gear. The official unboxing went down last night and long story short I just contacted DJI Support for a return shipping label so I can return and get a refund. The end….

Just kidding, heres the longer(ish) story… I unboxed the Osmo, the Z-Axis, charged up the battery, inserted the 64 GB microSD card, and began testing. First I tried connecting my Samsung Galaxy S7 device to the Osmo only to learn that the DJI Go app (prior to 4) was not compatible with my S7 device. Second I grabbed my Samsung Galaxy Note8 only to see that it was too large for the Osmo’s device holder, but at least I could connect to it successfully…

Finally after about 10 minutes of troubleshooting I was finally connected and ready to test. I started looking through the various settings within the DJI Go App and it seemed fairly simple to use, so far so good… After getting a feel for the controls I was ready to start composing some test shots, Spoiler Alert, this is where goes south. I was trying to shoot a subject upclose (about 1ft away) and naturally I wanted the subject up close in focus so I tapped the subject on the DJI Go App but nothing. I tried various Picture & Movie settings (Auto and Slow Mo) yet the only thing I could adjust it seemed was the Exposure, surely this piece of equipment has the ability to Focus right? Wrong! After an additional 30 minutes of troubleshooting I went to the most credible source of information, YouTube which is where I learned about the Osmo+. The Osmo+ is essentially the same thing but offers some additional features, primarily Focus and Zoom capabilities, for only $30 more… Why DJI!?!? Why not include a feature any consumer smart phone has built-in?

Needless so say last night was a bummer but it is what it is. Chalk it up as a learning experience, go the extra EXTRA mile before making any purchase. I’ll be ordering the Osmo+ once I ship the Osmo back and am refunded. Now I’m done…